Benefits Administrator

The Benefits Administrator is responsible to provide support to the Benefits department to deliver excellent customer service and ensure compliance with regulatory requirements and time frames. This position involves access to confidential information and requires discretion, attention to detail, and the ability to multi-task. The Benefits Administrator 1 is responsible for ensuring accuracy of benefit enrollments and plan administration.

  • Perform job duties in compliance with all local, state, and federal regulations and company policies.
  • Serve as a point of contact for new and existing employees at all levels, educating staff on benefits program, responding to their questions and identifying resolutions as needed.
  • Accurately process, maintain, and file benefit forms and related information in timely manner
  • Answer department phones relating to Benefits and provide customer service.
  • Input and maintain employee benefit information in a computerized system.
  • Administers and communicates all aspects of COBRA administration.
  • Act as a liaison between employees and benefit vendors.
  • Effectively communicate with customers and benefit vendors.
  • Assist with providing/transferring data to external vendors, plan providers, auditors, and consultants.
  • Prepare benefits materials to ensure and enhance employee understanding of benefits.
  • Assist in the production and mailing of employee benefits materials.
  • Assist in the administration of Disability/FMLA/Leave programs.
  • Receive and respond to correspondence.
  • Develop and maintain a general knowledge of the Human Resources Benefits software and be able to navigate the various screens and run reports.
  • Assist with various projects, including but not limited to company functions, employee meetings, and employee morale functions.
  • Maintain a high level of confidentially with all information contained within scope of employment.
  • Maintain a positive work atmosphere with a culture of respect for others.
  • Other duties as assigned

  • Must possess a professional demeanor and telephone etiquette, excellent customer service skills and the ability to work well with a diverse workforce.
  • Must maintain a high level of confidentiality.
  • Must display a high level of initiative, effort and commitment towards completing assignments efficiently.
  • Excellent verbal & written communication skills.
  • Must be organized and detail oriented with the ability to multi-task.
  • Computer proficiency in Windows and Microsoft applications; Ultipro and Microsoft Outlook experience, a plus.
  • Must work efficiently and effectively, both independently and as a team.

  • Legally eligible to work in the United States.
  • Bachelor's degree in human resource management or related field or combination of education and experience.
  • Three to five years of related benefits or employee benefits administration experience.
  • SHRM-CP or SHRM-SCP and CEBS professional designations preferred.

  • Office environment.
  • May require occasional travel to other Rumpke locations.
  • Prolonged sitting and repetitive motions performed working on a computer and other office functions.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.