Digital Sales Coordinator

The Digital Sales Coordinator maintains Rumpke’s inbound marketing campaigns, and responds to web inquiries through email, SMS, and phone. The position requires work within Rumpke’s customer relationship management software. Role reports to Rumpke’s Digital Manager.

  • Follow up with inbound web inquiries, ensuring minimum lead response time.
  • Answer phones promptly and courteously utilizing company procedures.
  • Provide potential customers with necessary pricing, service, and scheduling information.
  • Move leads through the sales pipeline via email, SMS, and phone communication, collaborating with inside sales teams to close opportunities.
  • Organize contacts and tasks within Rumpke’s CRM system to ensure appropriate prospect follow up.
  • Draft persuasive customer communications and maintain automated response sequences through Rumpke’s CRM system.
  • Other duties as assigned.

  • Excellent written and verbal communication skills.
  • Tech-savvy, with the ability to quickly pick up on new digital tools and processes.
  • Dependable team-player with ability to prioritize multiple projects and work independently.
  • Willingness to follow all department and company rules, procedures, and instructions.
  • Ability to suggest and implement ideas or programs to increase efficiency and/or assure effective communications to target audiences.
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint).

  • Bachelor’s degree in digital communications or a related field preferred.
  • Minimum one year of digital sales or marketing experience.
  • Minimum one year of experience with customer relationship management software.
  • Minimum one year of persuasive writing experience.

  • Office environment.
  • Full-time averaging 40 hours per week.
  • Flexible weekend hours as needed.

  • Legally eligible to work in the United States.
  • Must be able to produce satisfactory pre-employment drug test and background check results.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.