Inside Sales Representative

Inside Sales Representative's primary responsibility is to handle and close inbound calls on short-term roll-off placement, portable restrooms, and haul-it-away services. The hours and level of responsibility may vary by location.


The primary focus is on four things:

(1) Handling and closing inbound calls on open-top container placements and helping drive revenue growth.

(2) Portable toilets sales, where applicable

(3) Haul-It-Away, where applicable

(4) Administrative support
  • Provide market intelligence (competition, pricing, segment recommendations)
  • Resolve service escalations within the market for short-term accounts
  • Communicate rates, fees, and service strategies with an appreciation for market margin goals
  • Assist with mailing campaigns, when applicable, for budgeted sales campaigns - direct mail that is agreed to be beneficial to your target market prospects/customers
  • Distribute leads to other reps within the sales organization (New Business Reps, Account Representatives, Construction specialists, Recycling specialists, etc.)
  • Complete necessary paperwork (work orders) for temporary RO placement utilizing our SMS order entry system
  • Serve as a backup when needed for permanent business sales
  • Other duties as assigned by management

  • Exhibits excellent telephone etiquette skills (opening, probing, etc.)
  • Strong communication skills
  • Comfortable handling objections
  • Proven strong organizational capabilities
  • Detail oriented
  • Must be able to work in a fast-paced environment
  • Highly motivated self-starter

  • High school diploma or equivalent
  • Previous experience in Inside Sales, Sales Support, Administrative Assistance, or similar experience
  • Waste & recycling industry experience preferred but not necessary
  • Some post-secondary education is preferred but not necessary
  • Previous computer and data entry experience

  • Office environment
  • Prolonged sitting and repetitive motions performed while answering the phone and working on computer

  • Legally eligible to work in the United States
  • Must be able to produce satisfactory pre-employment drug test and background check results

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.