Sales Coordinator

Introduction/Summary

Sales Coordinators are responsible for reporting internal sales data. This role is instrumental in providing productive communication with the inside and outside sales staff and uses problem solving skills on a daily basis to resolve internal or external customer inquiries.

RESPONSIBILITIES OF POSITION:
  • Perform work as an Administrative Assistant to the Market Sales Manager.
  • Complete and distribute the monthly Sales Actual Report within 10 days of month end.
  • Complete periodic reports for sales incentive program within 15 days of period end.
  • Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end.
  • Audit the accuracy, execution, and scanning/processing of all contracts in the market.
  • Review and process cancellations. Maintain cancellation tracker logs.
  • Manage other episodic and manual billing activity, as needed.
  • Provide inside sales support to all market representatives, as needed.
  • Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes.
  • Maintain complete and accurate customer files.
  • Occasionally will perform work as a back-up to the Inside Sales Representative in approving sales orders, as directed.
  • Assist in direct mail/marketing activity.
  • Assist in resolutions on Operational or Credit/Collections disputes, as needed.
  • Perform paper-flow and administrative training to new sales employees, as directed.
  • Procurement of sales supplies and forms.
  • Other duties as assigned.


REQUIRED SKILLS/ABILITIES:
  • Excellent verbal & written communication skills.
  • Must be organized and detail oriented with the ability to multi-task.
  • Possess proven analytical/problem solving solutions for the customer and the company.
  • Computer proficiency in Windows and Microsoft applications; AS400, and Lotus Notes applications experience, a plus.
  • Must possess excellent customer service and data entry skills.
  • General knowledge of office functions.
  • Must work efficiently and effectively, both independently and as a team.
  • Able to meet deadlines and complete assignments within stated time frames.
  • Be able to present and maintain a professional appearance and demeanor at all times.
  • Ability to work occasional overtime, weekends and/or holidays.


EDUCATION AND EXPERIENCE:
  • Legally eligible to work in the United States.
  • High school diploma or equivalent.
  • Previous experience as Administrative Assistance, Sales Support, or similar experience.
  • Waste industry experience a plus.
  • Must be able to produce satisfactory pre-employment drug test and background check results.


PHYSICAL WORK ENVIRONMENT:
  • Office environment.
  • Prolonged sitting and repetitive motions performed answering phone and working on computer.


This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.