Scale Operator

Scale Operators are responsible for operating the scales and associated computers to record weights of incoming and outgoing vehicles. This position is responsible to record load information into a computerized system and may also collect fees from the customer.

RESPONSIBILITIES OF POSITION:
  • Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
  • Record customer and load information into a computerized system to ensure proper charges to customer.
  • Accurately calculate charges for customers based on load weight/size, content, area, etc.
  • Receive payment from customers, provide receipts, and documents the transaction and materials received into computer system.
  • Respond to customer inquiries and provide information relating to proper procedures for facility.
  • Balance daily receipts to ensure accurate recordkeeping and appropriate billing.
  • Accept or reject load based on content to maintain acceptable material standards.
  • Perform routine clerical duties.
  • Run and prepare reports as necessary.
  • Maintain all paperwork pertaining to the scales/facility.
  • Professional interaction with internal and external customers.
  • Maintains a positive work atmosphere by performing and communicating in a manner that promotes good relationships with all employees, co-workers, and management.
  • Performs all tasks in a safe manner and maintain records in compliance with all local, state, and federal regulations and company policies.
  • Other duties as assigned.


REQUIRED SKILLS/ABILITIES:
  • Excellent verbal and written communication skills to be able to communicate effectively and professionally with internal and external customers.
  • Ability to communicate via radio/intercom system in a professional manner.
  • Basic math skills with the ability to accurately determine charges, receive payment, make change, and balance cash receipts daily.
  • Ability to handle a heavy volume of work in a professional and efficient manner.
  • Must be organized and detail oriented with the ability to multi-task.
  • Computer proficiency in Windows and Microsoft applications
  • Must possess excellent customer service and data entry skills.
  • General knowledge of office functions.
  • Must work efficiently and effectively, both independently and as a team.
  • Ability to identify issues, make decisions, and resolve problems.
  • Must be able to react well under pressure and treat others with respect.
  • Ability to work overtime, weekends, and/or holidays.
  • Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.

OTHER REQUIREMENTS:
  • Legally eligible to work in the United States.
  • High school diploma or equivalent.
  • Minimum one-year experience in office environment
  • Must have previous experience working on computerized systems.
  • Waste industry experience a plus.
  • Must be able to produce satisfactory pre-employment drug test and background check results.


PHYSICAL WORK ENVIRONMENT:
  • Office environment.
  • Prolonged sitting and repetitive motions performed answering phone and working on computer.