Warranty & Inventory Specialist

Warranty Inventory Specialist works directly with the Warranty Administrator, manufacturers and distributor representatives to process warranty claims for all location’s assets. Also, accumulation and assembly of information required to produce reports needed for the Month End reporting and will be involved in most aspects of the Corporate Parts Department including but not limited to, new material set up, pricing updates, updates to purchase info records, random audits and yearend inventory. This position routinely requires moderate physical exertion and may require lifting to 75 pounds.

RESPONSIBILITIES:
  • Work directly with manufacturer and distributor representatives to process warranty claims for all district assets.
  • Work with the Warranty Administrator and outlying Inventory Specialists on filing and submitting Warranty claims.
  • Responsible for all phases of warranty including claim creation, submission, check/credit reconciliation and month end reporting.
  • Return parts to vendors that have been sent in via inter-company from other Rumpke locations for Warranty consideration.
  • Assist in managing material master in SAP application including but not limited to, material creation, purchase info record creation and changes, cleanup projects, and internal user support.
  • Perform random inventories and cycle counts as required.
  • Provide internal customer support including but not limited to warranty, inventory, invoicing issues, credits, price change updates and parts room assistance
  • Pick up and deliver parts from internal locations and external vendors.
  • Perform routine housekeeping duties in the warehouse and work area.
  • Assist with slow moving inventory for all locations.
  • Maintain Company and Department procedures and policies.
  • Provide back up for Driver(s) and other Department team members as needed.
  • Return parts and cores according to policy and procedure and track credits.
  • Maintain a professional work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, and management.
  • Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
  • Other duties as assigned

REQUIREMENTS:
  • Professional etiquette and appearance.
  • Excellent time management and organizational skills with attention to detail.
  • Self-motivated; capable of working independently.
  • Proven problem-solving skills.
  • Computer proficiency in Windows, and Microsoft applications; Outlook, Teams, and SAP experience is a plus.
  • Must have the ability to lift, carry, reach, push, pull, bend, squat, climb, sit, and stand.
  • Ability to work well under pressure, take initiative, and be flexible and cooperative.
  • Must be able to operate a Forklift and obtain certification within 90 days in this position.
  • Ability to lift weights of 75 pounds.
  • Basic knowledge of vehicle parts, maintenance, and repair.
  • Ability to work flexible time as needed, including some overtime or weekends.
  • Ability to complete duties associated to physical inventory.
  • Ability to travel/drive to various locations to conduct inventories, etc.
  • Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
  • Excellent written and verbal communications skills to be able to communicate effectively and professionally with internal and external customers.

MINIMUM QUALIFICATIONS:
  • Legally eligible to work in the United States.
  • Minimum 2-4 years’ experience in waste industry, vehicle parts or equipment supply.
  • Must have High School diploma or GED.
  • General knowledge of office functions.
  • Must have a valid driver’s license.
  • Must not have any license suspensions within the last 2 years
  • Must not have any DUI’s or OVI's within the last 5 years or 2 in the last 10 years.
  • Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training.
  • Must successfully complete pre-employment testing

WORKING CONDITIONS:
  • Exposure to noise, heat, cold, dust, and fumes as found in a maintenance facility.
  • Will be exposed to various weather conditions.
  • Position works indoors/outdoors and in garage environment.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.